How Can We Help?
Find answers to common questions or get in touch with our team
Last updated: February 2026
Email Support
support@tradevisor.co.uk
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General Inquiries
hello@tradevisor.co.uk
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Frequently Asked Questions
Quick answers to common questions.
Download TradeVisor from the App Store or Google Play, then create a free account using your email, Google, or Apple ID. You'll start receiving enhanced AI-powered predictions immediately.
TradeVisor offers a free tier with access to core AI predictions and market analysis features. You can explore the app without any payment.
TradeVisor provides comprehensive, enhanced AI-driven analysis for commodities including Gold (XAUUSD), Silver (XAGUSD), Brent Crude Oil (XBRUSD), WTI Crude Oil (XTIUSD), and Natural Gas (XNGUSD). We also cover Forex Majors — EURUSD, GBPUSD, AUDUSD, NZDUSD, USDJPY, USDCHF, USDCAD — and Forex Crosses like EURGBP, EURJPY, and GBPJPY. Each instrument includes multi-timeframe technical analysis, news sentiment, and economic calendar integration.
No. TradeVisor is an analytics platform that provides enhanced AI-powered predictions and market insights. We do not execute trades. You use our analysis to make informed decisions on your own broker or trading platform.
Navigate to the Analytics section in the app. We automatically track every prediction against actual market outcomes, showing real-time win rates, profit factor, Sharpe ratio, and TP hit rates.
Yes. Go to Settings → Account Information → Delete Account. Follow the confirmation steps and your account along with all associated data will be permanently deleted from our systems.
Absolutely. We use bank-level encryption, Firebase security infrastructure, and strict data privacy practices. We never sell or share your personal information with third parties.
TradeVisor is available on iOS (iPhone and iPad) and Android devices. We recommend keeping your device updated to the latest OS version for the best experience.
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